Core Competencies

Before undertaking full practice redesign, physicians should study several concepts and methods to find the ones that work in their practices. CMS calles these the core competencies.

Lean processing

The concept of lean processing, in brief, means maximizing customer value and minimizing waste. The customer is the recipient of the process. Value is something the customer wants and is willing to pay for. And waste is anything that adds cost or time without adding value.

Waste can be found in every process in health care. For example: errors in billing or clinical work; unnecessary movement of staff or equipment during a processing step; too much or too little inventory; or waiting – patients waiting for services or staff waiting for laboratory results – anything that delays the work cycle from completion.