​Strategic Plan for Diversity, Equity and Inclusion 

1 Year SMART Objective: By July 2021, CMS will have a Strategic Plan for diversity, equity and inclusion. 

3 Year SMART Objective: By September 2023, CMS will have implemented the Diversity, Equity and Inclusion Strategic Plan 

5 Year SMART Objective: By September 2025, CMS will have achieved the benchmarks established in the Diversity, Equity and Inclusion Strategic Plan 

Helping physicians when they need help/pandemic response

1 Year SMART Objective: CMS will help to ensure that physicians have the right to confidential counseling by July 2021. 

3 Year SMART Objective: By September 2023, CMS will be recognized by physicians in Colorado as the primary source for assistance when they are in need. 

5 Year SMART Objective: By September 2025, CMS business model to meet member needs is profitable. 

Membership 

• Retention

• Growth

• Increasing engagement

1 Year SMART Objective: CMS losses in membership revenue will not exceed 15% in the 2021 billing cycle. 

3 Year SMART Objective: CMS will have membership growth exceeding attrition for the 2023 billing cycle. 

5 Year SMART Objective: CMS membership will exceed 10,000 members by the end of the 2025 billing cycle.