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Friday, August 12, 2022

POSITION: Director of Membership

ORGANIZATION: Founded in 1871, Colorado Medical Society (CMS) is the largest organization of physicians in Colorado. CMS champions health care issues that improve patient care, promote physician professional satisfaction, and create healthier communities in Colorado.

Colorado Medical Society does not discriminate against any individuals based on race, ethnicity, gender, color, age, national origin, sexual orientation, marital status, or physical disabilities, or any other identity protected by applicable federal, state, or local law, ordinance, or regulation. As part of our commitment to a more diverse and inclusive workforce, we encourage individuals from all backgrounds to apply; all will be considered and those selected will be given appropriate training and resources to succeed.

POSITION: The Director of Membership will be a strategic thought-partner reporting to the chief executive officer and working closely with the Communications and Partners in Medicine department heads. The Director of Membership is a hands-on and participative manager that leads an internal team to develop, implement, and manage all membership retention and recruitment activities and programs for the Society. The Director of Membership is also responsible for developing and maintaining collaborative and trusted relationships with CMS staff and the independent executives who lead the Society’s local component societies.

The Director of Membership, like all CMS employees, has the option for hybrid work based on personal preference, from a remote office or the physical CMS office located in the Lowry area of northeast Denver. Candidates must live in Colorado and will be expected to attend some internal and external meetings in person in the Denver area and around the state, with a budget for travel expenses.

INDEPENDENCE/SUPERVISION RECEIVED: Duties are performed independently to achieve assigned objectives; however, methods and procedures may not be specifically defined, and decisions may be subject to broader involvement of CEO and other department heads.

MAJOR RESPONSIBILITIES/TASKS:

  1. Supervise department staff and work with other department directors and component society executives to develop and implement marketing activities for membership recruitment and retention, including:
    1. dues billing and collection
    2. increasing membership with recruitment and retention campaigns
    3. direct mail correspondence
    4. segment marketing based upon analysis of member and nonmember data
    5. website resources
    6. e-newsletters
    7. marketing themes and messages for specific audiences
    8. resources for staff and physician leadership
    9. printed collateral materials
    10. identifying appropriate vehicles for marketing and promotion activities
    11. mutually beneficial marketing and other activities with component societies
  2. Plan, implement and coordinate membership development activities, projects, and meetings. These may be in the areas of:
    1. committee, section, and component medical society meetings
    2. budget review and management
    3. membership data queries, analysis and follow up
    4. measure, track, and report on campaigns
    5. membership data integrity, updates, and clean up 
    6. membership retention and recruitment planning sessions
  3. Maintain national, state, and local market relationships and presence to develop and implement recruitment efforts, including travel to component medical societies; independent, small, and large group physician practices; and insurance plan, hospital-based, and private equity employed physician groups; and cultivate external partnerships with organizations that advance our DEI strategies.
  4. Perform other related duties as directed or required, including occasional work before or after normal business hours.

GENERAL QUALIFICATION REQUIREMENTS: 

Knowledge and Experience: Bachelor’s degree or equivalent experience preferred. We value lived experience. Proficiency in Microsoft Office, database applications, data queries, report writing, and meeting planning. Commitment to diversity, equity, and inclusion and advancing health equity. Membership association experience is a plus. Competency in multiple languages is a plus. Knowledge of the medical field and profession is helpful. Strong sales experience for membership recruitment and retention, including understanding of current physician practice landscape preferred.

Skills and Abilities: This position requires strong relationship building, organizational and marketing skills, independent thought, and effective communication skills (both written and verbal), word processing, spreadsheet and database skills, and strong project coordination abilities. Ability to adapt quickly to changing environments and demonstrate both independent and collaborative judgement.

COMPENSATION: 

Salary range $50,000 - $75,000, negotiable, and commensurate with experience. Full-time benefits include health insurance, life and long-term disability insurance, flexible medical/dependent care program, 401(k) program, and generous paid leave.